[Dispatch] ***IMPORTANT*** What’s Happening starting Wednesday, August 21st @ 10:00 AM - Absolute Secure Access VPN Workstation Upgrade

[Chelf, Andrew]

ESD’s this will impact MDC’s. See below.


Subject: What’s Happening starting Wednesday, August 21st @ 10:00 AM - Absolute Secure Access VPN Workstation Upgrade

What’s Happening starting Wednesday, August 21st @ 10:00 AM - Absolute Secure Access VPN Workstation Upgrade
Public Safety IT will begin deploying the Absolute Secure Access VPN Endpoint Upgrade.

Why are we doing this?
To get all endpoints upgraded to the latest 13.07 version.

What’s required of me?
User will get the following windows pop-up notification.  This pop-up is as designed.  The upgrade will automatically reboot your workstation once completed.  DO NOT manually reboot your workstation.  This could cause the upgrade to fail and require an on-site repair.
[cid:image001.png at 01DAF214.6D36B320]

How do I get technical support?
If you experience any issues, please contact the CTM Customer Support Desk at (512) 974-4357.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://cafcatx.org/pipermail/dispatch_cafcatx.org/attachments/20240820/703badd4/attachment-0001.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 429018 bytes
Desc: image001.png
URL: <http://cafcatx.org/pipermail/dispatch_cafcatx.org/attachments/20240820/703badd4/attachment-0001.png>