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<p class="MsoNormal">ESD’s this will impact MDC’s. See below.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<b>Subject:</b> What’s Happening starting Wednesday, August 21st @ 10:00 AM - Absolute Secure Access VPN Workstation Upgrade<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>What’s Happening starting Wednesday, August 21st @ 10:00 AM - Absolute Secure Access VPN Workstation Upgrade<o:p></o:p></u></b></p>
<p class="MsoNormal">Public Safety IT will begin deploying the Absolute Secure Access VPN Endpoint Upgrade.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>Why are we doing this?<o:p></o:p></u></b></p>
<p class="MsoNormal">To get all endpoints upgraded to the latest 13.07 version.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>What’s required of me?<o:p></o:p></u></b></p>
<p class="MsoNormal">User will get the following windows pop-up notification. This pop-up is as designed. The upgrade will automatically reboot your workstation once completed.
<b><u><span style="color:red">DO NOT</span></u></b><span style="color:red"> </span>
manually reboot your workstation. This could cause the upgrade to fail and require an on-site repair. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>How do I get technical support?<o:p></o:p></u></b></p>
<p class="MsoNormal">If you experience any issues, please contact the CTM Customer Support Desk at (512) 974-4357.<o:p></o:p></p>
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