[Dispatch] Intermittent Radio Issues

[Fire Communications Calendar]

WHAT'S HAPPENING: Tuesday, October 26th through Friday, October 29th 8:00am - 5:00pm each day.


  *   Personnel will be testing the new off-line simulcast system in Site Trunking and Failsoft modes intermittently.

How does this affect users?

*       October 26-29 8:00am-5:00pm daily - There could potentially be some unexpected anomalies to subscriber users operating in the area of east Austin.

What's required of me?

*       Prior to the start of this maintenance, you should advise your agency radio users that they may encounter problems communicating with dispatch and / or other radio users, or experience a Site Trunking event.
*       If an error message or "X" displays on your radio, turn it off and back on again.

How do I get technical support?

If you have questions about this activity or need assistance while the maintenance is occurring, please contact:


  *   City of Austin Wireless Main # (512) 972-3200, answered 24/7/365.

If you need further assistance, please use one of the following contacts:


     *   David Farries, desk (512) 972-3237, cell (737) 224-3237, email david.farries at austintexas.gov<mailto:david.farries at austintexas.govb>
     *   Hector Hernandez, desk (512) 974-0339, cell (512) 423-9992, email hector.hernandez at austintexas.gov<mailto:hector.hernandez at austintexas.gov>



David Farries
GATRRS Program Manager,
Wireless Communication Services Division,
Communications and Technology Management,
City of Austin.
(512)972-3237


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