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<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif">WHAT’S HAPPENING:
<span style="color:red">Tuesday, October 26<sup>th</sup> through Friday, October 29<sup>th</sup> 8:00am - 5:00pm each day.</span><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo3"><b><span style="font-size:12.0pt">Personnel will be testing the new off-line simulcast system in Site Trunking and Failsoft modes intermittently.</span></b><span style="color:windowtext"> </span><b><span style="font-size:12.0pt"><o:p></o:p></span></b></li></ul>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif">How does this affect users?<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:43.5pt;text-indent:-.25in;mso-list:l0 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:red"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt">October 26-29 8:00am-5:00pm daily
<span style="color:red">– There could potentially be some unexpected anomalies to subscriber users operating in the area of east Austin.<o:p></o:p></span></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif">What’s required of me?
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-left:43.5pt;text-indent:-.25in;mso-list:l0 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt">Prior to the start of this maintenance, you should advise your agency radio users that they may encounter problems communicating with dispatch and / or other radio users, or experience a Site
Trunking event.</span></b><b><span style="font-size:12.0pt;font-family:"Verdana",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-left:43.5pt;text-indent:-.25in;mso-list:l0 level1 lfo5">
<![if !supportLists]><span style="font-size:12.0pt;font-family:Symbol;color:red"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:12.0pt;color:red">If an error message or “X” displays on your radio, turn it off and back on again.</span></b><b><span style="font-size:12.0pt;font-family:"Verdana",sans-serif;color:red"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif">How do I get technical support?<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif">If you have questions about this activity or need assistance while the maintenance is occurring, please contact:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo8">City of Austin Wireless Main # (512) 972-3200, answered 24/7/365.
<o:p></o:p></li></ul>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif">If you need further assistance, please use one of the following contacts:</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif"> </span><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<ol style="margin-top:0in" start="1" type="a">
<li class="MsoNormal" style="mso-list:l2 level2 lfo8">David Farries, desk (512) 972-3237, cell (737) 224-3237, email <a href="mailto:david.farries@austintexas.govb">david.farries@austintexas.gov</a><o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level2 lfo8">Hector Hernandez, desk (512) 974-0339, cell (512) 423-9992, email <u><span style="color:#0563C1"><a href="mailto:hector.hernandez@austintexas.gov">hector.hernandez@austintexas.gov</a></span></u><o:p></o:p></li></ol>
</ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:8.0pt">David Farries<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span style="font-size:8.0pt">GATRRS Program Manager,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt">Wireless Communication Services Division,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt">Communications and Technology Management,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt">City of Austin.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt">(512)972-3237<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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