[Dispatch] East Travis County Radio Issues 10-21-23 PM Update

[Chelf, Andrew]

Radio coverage remains stable. Radio Shops continues to investigate the root cause of the issue.

No further updates will be provided unless something significant occurs.

Battalion Chief Andrew Chelf
Austin Fire Department Communications
512-974-0409

From: Dispatch <dispatch-bounces at cafcatx.org> On Behalf Of Chelf, Andrew
Sent: Saturday, October 21, 2023 2:03 PM
To: Dispatch at cafcatx.org; Kennedy, Jeffrey <Jeffrey.Kennedy at austintexas.gov>
Subject: Re: [Dispatch] East Travis County Radio Issues 10-21-23 2pm update

Radio Shops has increased the coverage capacity in the eastern part of the county by bring up a GLO site. This has significantly improved radio communication. Some users however are still experiencing digitized audio inside certain buildings.

I will provide updates as they become available.





Battalion Chief Andrew Chelf

Austin Fire Department Communications

512-974-0401 (W)

512-415-9144 (C)

________________________________
From: Dispatch <dispatch-bounces at cafcatx.org<mailto:dispatch-bounces at cafcatx.org>> on behalf of Chelf, Andrew <Andrew.Chelf at austintexas.gov<mailto:Andrew.Chelf at austintexas.gov>>
Sent: Saturday, October 21, 2023 8:31 AM
To: Dispatch at cafcatx.org<mailto:Dispatch at cafcatx.org> <dispatch at cafcatx.org<mailto:dispatch at cafcatx.org>>; Kennedy, Jeffrey <Jeffrey.Kennedy at austintexas.gov<mailto:Jeffrey.Kennedy at austintexas.gov>>
Subject: Re: [Dispatch] East Travis County Radio Issues 10-21-23

Issues with digitized audio continue this morning across the eastern parts of the county. Radio Shops and Motorola continue to troubleshoot.

I will provide updates as they become available.


Battalion Chief Andrew Chelf

Austin Fire Department Communications

512-974-0401 (W)

512-415-9144 (C)

________________________________
From: Dispatch <dispatch-bounces at cafcatx.org<mailto:dispatch-bounces at cafcatx.org>> on behalf of Chelf, Andrew <Andrew.Chelf at austintexas.gov<mailto:Andrew.Chelf at austintexas.gov>>
Sent: Friday, October 20, 2023 7:27 PM
To: Dispatch at cafcatx.org<mailto:Dispatch at cafcatx.org> <dispatch at cafcatx.org<mailto:dispatch at cafcatx.org>>; Kennedy, Jeffrey <Jeffrey.Kennedy at austintexas.gov<mailto:Jeffrey.Kennedy at austintexas.gov>>
Subject: [Dispatch] East Travis County Radio Issues 10-20-23

Since around 4pm, users have been experiencing digitized audio issues on transmit.
The Radio Shops is working on the issue. No eta yet on resolution.


The issue seems to be isolated to the Eastern part of the county.

If a radio failure were to occur, users should use 8TAC95D to communicate via a direct radio to radio signal.


Battalion Chief Andrew Chelf

Austin Fire Department Communications

512-974-0401 (W)

512-415-9144 (C)

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