[Dispatch] GATRRS Maintenance

[Fire Communications Calendar]

WHAT'S HAPPENING: Starting Tuesday, April 12th 8:00am & Ending Friday, April 15th 5:00pm


  *   Personnel will be testing antennas at Austin / Travis - Singleton Bend site.

How does this affect users?

*       Tuesday, April 12th - Friday, April 15th
o   Singleton Bend - Short periods of coverage disruption may occur in north west Travis County during antenna testing.

Why are we doing this?


  *   This work is being performed as part of the system upgrade.

What's required of me?

*       Prior to the start of this maintenance, you should advise your agency radio users who are operating within the affected areas that they may encounter problems communicating with dispatch and / or other radio users.

How do I get technical support?

If you have questions about this activity or need assistance while the maintenance is occurring, please contact:


  *   City of Austin Wireless Main # (512) 972-3200, answered 24/7/365.

If you need further assistance, please use one of the following contacts:
o   Saul Silva, desk (512) 972-3251, cell (512) 217-3600, email saul.silva at austintexas.gov<mailto:saul.silva at austintexas.gov>
o   David Farries, desk (512) 972-3237, cell (737) 224-3237, email david.farries at austintexas.gov<mailto:david.farries at austintexas.gov>
o   Pushpa Srinivasa, desk (512) 972-3209, cell (737) 224-3209, email pushpa.srinivasa at austintexas.gov<mailto:pushpa.srinivasa at austintexas.gov>



Saul Silva
Wireless Master Site Engineer
Communications and Technology Management, City of Austin
512-217-3600
saul.silva at austintexas.gov<mailto:saul.silva at austintexas.gov>


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