[Dispatch] Internet and VPN Down

[Fire Communications Calendar]

Sunday, October 17, 2021

The City of Austin's Communications and Technology Management department will be conducting routine maintenance at the City's data center from 6 a.m. to 8 a.m.

WHAT THIS WILL IMPACT:

*       City of Austin Website: AustinTexas.gov and some branded sites will not be available during this period. Impacted sites/services include: Library, Austin Water, Purchasing, Council documents, and City web mail forms.

*       Internet Services: Applications that require the internet will not be available.

*       VPN Services: If you are working remotely, your VPN will not work during this period.

*       (Wired) Station phones:   May not operate.  BE SURE TO HAVE YOUR UNIT CELL PHONE AVAILABLE.

*       Locution Alerting:  Station alerting will likely be on backup.

Need Help?
City of Austin staff may call (512) 974-HELP (4357) or email CTMServiceDesk at austintexas.gov<mailto:CTMServiceDesk at austintexas.gov> for support. Residents can call 3-1-1 for help.




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