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<p class="MsoNormal" style="background:white"><b><span style="font-family:"Verdana",sans-serif;color:black">WHAT’S HAPPENING:</span></b><b><span style="font-family:"Verdana",sans-serif;color:red"> Saturday, December 4, starting 2:00PM – Sunday, December 5,</span></b><b><span style="font-family:"Verdana",sans-serif;color:black">
</span></b><b><span style="font-family:"Verdana",sans-serif;color:red">ending 10:00PM</span></b><span style="font-family:"Verdana",sans-serif;color:red"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:.5in;background:white"><span style="color:red"> </span><span style="font-size:12.0pt;color:red"><o:p></o:p></span></p>
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<li class="MsoNormal" style="mso-list:l5 level1 lfo1"><b>CTECC Power Maintenance <o:p>
</o:p></b></li></ul>
<p class="MsoNormal" style="background:white"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif">How does this affect users?</span></b><span style="font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
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<b>Saturday, December 4, starting 2:00PM – Sunday, December 5, ending 10:00PM <o:p>
</o:p></b></li><ul type="circle">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo2">
<b><span style="color:red">CTECC A/B power - TXDOT AVPN interzone link will be offline momentarily until power cycle is complete and site trunking may occur on sites connecting via TXDOT</span></b><b><o:p></o:p></b></li><li class="MsoNormal" style="color:red;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo2">
<b>Devices will be offline until power transfer and/or power cycle is complete.<o:p></o:p></b></li><li class="MsoNormal" style="color:red;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo2">
<b>Alerting for ESDs 1, 8, 11, and 12 will be done manually.<o:p></o:p></b></li><li class="MsoNormal" style="color:red;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo2">
<b>Backup alerting for Austin Fire will not be available.<o:p></o:p></b></li><li class="MsoNormal" style="color:red;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo2">
<b>If you experience radio problems, turn it off and back on again.<o:p></o:p></b></li></ul>
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<p class="MsoNormal" style="background:white"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif">Why are we doing this?</span></b><span style="font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
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<li class="MsoNormal" style="mso-list:l1 level1 lfo3"><b><span style="color:black">This work is being performed</span></b><b> due to power maintenance.</b><o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Verdana",sans-serif;color:black">What’s required of me?
</span></b><o:p></o:p></p>
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<li class="MsoNormal" style="color:#201F1E;mso-list:l1 level1 lfo3;background:white">
As with any/all maintenance occurring on GATRRS, Dispatch Centers should be prepared to use local backup radio resources prior to the start of any maintenance activity.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3;background:white"><span style="color:#201F1E">In the field, subscribers should be aware of maintenance activity in the case that they encounter difficulty communicating with their Dispatcher and/or other
subscribers</span><span style="color:black">.</span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3;background:white"><span style="color:black">Subscribers in the field maybe required to power cycle the radio after the ‘Site Trunking’ event has occurred.</span><o:p></o:p></li></ul>
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Prior to this <span style="color:black">maintenance:</span><span style="font-size:12.0pt"><o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
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City of Austin Wireless Communication Services personnel assigned to oversee the work will determine if there is a major reason to postpone or suspend the scheduled maintenance. <o:p></o:p></li><li class="MsoNormal" style="color:#201F1E;mso-list:l9 level2 lfo4;background:white">
Affected dispatch centers (if available) will be contacted prior to the start of this maintenance to check if there is concern or reason to suspend or postpone the activity.<o:p></o:p></li><li class="MsoNormal" style="color:#201F1E;mso-list:l9 level2 lfo4;background:white">
EXAMPLES of justification for calling off scheduled maintenance: Major inclement weather moving into the affected area, a multi-alarm fire in progress, or a major law enforcement related event in progress. <o:p></o:p></li><li class="MsoNormal" style="color:#201F1E;mso-list:l9 level2 lfo4;background:white">
The system and/or site service level as applied to affected coverage areas will be factored into determination for suspending or postponing the maintenance activity. <o:p></o:p></li></ul>
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<p class="MsoNormal" style="background:white"><o:p> </o:p></p>
<p class="MsoNormal" style="text-indent:2.5pt;background:white"><span style="color:#201F1E"> </span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><b><span style="font-family:"Verdana",sans-serif;color:black">How do I get technical support?</span></b><span style="font-family:"Verdana",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal">If you have questions about this activity or need assistance while the maintenance is occurring, please contact:<span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><b><o:p> </o:p></b></p>
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<li class="MsoNormal" style="mso-list:l4 level1 lfo5;background:white"><span style="color:#201F1E">City of Austin Wireless Communication Services Division:</span><o:p></o:p></li></ul>
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<![if !supportLists]><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#201F1E">Hector Hernandez, cell (737) 224-0753, desk (512) 974-0339, email </span><span style="color:black"><a href="mailto:hector.hernandez@austintexas.gov" target="_blank"><span style="color:purple">hector.hernandez@austintexas.gov</span></a></span><o:p></o:p></p>
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<![if !supportLists]><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#201F1E">Dustin Schmidt, cell (737) 224-3249, desk (512) 972-3249, email </span><span style="color:black"><a href="mailto:dustin.schmidt@austintexas.gov" target="_blank"><span style="color:purple">dustin.schmidt@austintexas.gov</span></a></span><o:p></o:p></p>
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<li class="MsoNormal" style="color:#201F1E;mso-list:l8 level2 lfo7;background:white">
City of Austin Wireless Main # <b>(512) 972-3200</b>, answered 24/7/365<o:p></o:p></li></ul>
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<![if !supportLists]><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#201F1E">Williamson County customers may also contact,</span><o:p></o:p></p>
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<![if !supportLists]><span style="font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#201F1E">9-1-1 Duty Officer @ 512-864-8355 / </span><span style="color:black"><a href="mailto:911cmd@wilco.org" target="_blank"><span style="color:purple">911cmd@wilco.org</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:1.0in;background:white"><span style="color:#201F1E"> </span><o:p></o:p></p>
<p class="MsoNormal" style="background:white"><span style="color:black">If you need further assistance, please use one of the following contacts:<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l6 level1 lfo10;background:white">
<![if !supportLists]><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:black">Saul Silva, desk (512) 972-3251, cell (512) 217-3600, email
<a href="mailto:saul.silva@austintexas.gov">saul.silva@austintexas.gov</a></span><o:p></o:p></p>
<p class="MsoNormal" style="margin-left:1.0in;text-indent:-.25in;mso-list:l6 level1 lfo10;background:white">
<![if !supportLists]><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#201F1E">David Farries, desk (512) 972-3237, cell (737) 224-3237, email </span><span style="color:black"><a href="mailto:david.farries@austintexas.gov" target="_blank"><span style="color:purple">david.farries@austintexas.gov</span></a></span><o:p></o:p></p>
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<![if !supportLists]><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="color:#201F1E">Pushpa Srinivasa, </span>
<span style="color:black">desk (512) 972-3209, cell (737) 224-3209</span><span style="color:#1F497D">,</span><span style="color:black">
</span><span style="color:#201F1E">email <a href="mailto:pushpa.srinivasa@austintexas.gov">pushpa.srinivasa@austintexas.gov</a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Saul Silva<o:p></o:p></p>
<p class="MsoNormal">Wireless Master Site Engineer<o:p></o:p></p>
<p class="MsoNormal">Communications and Technology Management, City of Austin<o:p></o:p></p>
<p class="MsoNormal">0: 512-972-3251<o:p></o:p></p>
<p class="MsoNormal">M:512-217-3600<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:saul.silva@austintexas.gov">saul.silva@austintexas.gov</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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