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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:16.0pt;color:red">ATTENTION PLEASE<o:p></o:p></span></b></p>
<p class="MsoNormal" style="page-break-after:avoid"><b><span style="font-size:14.0pt">What is happening Tuesday, October 3<sup>rd</sup> at @ 10 am.<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]>Beginning at @10am, Communications and CTECC IT will be activating Inform Mobile’s new map on all FIRE MDC’s. 
<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]>Please note that this change has already been applied to a number of agency test MDC’s and Operation units with no adverse effects.<o:p></o:p></p>
<p class="MsoNormal" style="page-break-after:avoid"><b><span style="font-size:14.0pt">Why are we doing this?<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]>TRITEC Inform Mobile previous mapping engine is no longer supported by Microsoft. The new mapping solution supports TRITEC’s Routing server (not yet available) and also allows the MDC’s to migrate to Windows 10.<o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt">How does this affect me?<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]>MDC’s that do not have the latest Aerial file will receive a Map Configuration Error, ‘Unable to add package to map’.  This error does not affect MDC or map usage and may be ignored (hit OK and continue).  The latest Aerial file
 is quite large and may only be installed locally.  COMM staff is in the process of installing the Aerial file prior to the update.<o:p></o:p></p>
<p class="MsoNormal" style="page-break-after:avoid"><b><span style="font-size:14.0pt">What is required of me?<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]>Users must accept the update when the APPLY UPDATES notification is received, once accepted the update will automatically be applied. Please note: An MDC must be connected to a Wireless Access Point (WAP) to receive updates and
 connects automatically when one is present.  All AFD Stations and most ESD Stations are equipped with Wireless Access Points.<o:p></o:p></p>
<p class="MsoNormal" style="page-break-after:avoid"><b><span style="font-size:14.0pt">How do I get technical support?<o:p></o:p></span></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">        
</span></span></span><![endif]>If you experience problems after the update, please contact Fire Communications at<span style="color:red"> (512) 974-0404
</span>or<span style="color:red"> </span>you may submit an <a href="https://fire/cfprojects/COMM/CommServReq_login.cfm">
online request</a> for assistance.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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