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<div>Jeffrey J. Wittig, CFE, CFO</div>
<div>Fire Chief</div>
<div>Travis County Emergency Services District #3</div>
<div>Oak Hill Fire Department</div>
<div>512-288-5534, ext. 114, Office</div>
<div>512-569-8380, Wireless</div>
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Sent from my Verizon Wireless 4G LTE smartphone</div>
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-------- Original message --------<br>
From: "Kallus, Janet" <Janet.Kallus@austintexas.gov> <br>
Date: 07/08/2015 8:17 AM (GMT-06:00) <br>
To: "Groman, Walter [ESD14]" <wgroman@vvfd.net>, "Smith, Ryan [ESD12]" <rsmith@tcesd12.com>, ken.bailey@traviscountyfire.org, "Buddy Crain (b.crain@ce-bar.org)" <b.crain@ce-bar.org>, "Elliott, Mike [ESD09]" <melliott@westlakefd.org>, "Deming, Gerry [ESD08]"
<gerry.deming@pedernalesfd.org>, "Abbott, Robert [ESD06]" <rabbott@ltfr.org>, "Barron, Chris [ESD05]" <cbarron@mvfd.org>, "Botello, Chris [ESD04]" <cbotello@esd4.org>, JJ Wittig <jwittig@oakhillfire.org>, "'RMoellenberg@PflugervilleFire.org'" <RMoellenberg@PflugervilleFire.org>,
"'DNorman@NLTFire.org'" <DNorman@NLTFire.org> <br>
Subject: FW: VisiNET Browser offline <br>
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<p class="MsoNormal"><span style="color:#1F497D">Chiefs,</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">We received notification at 4am this morning that VisiNet Browser was offline. The Network Administrator team is currently working on this issue. Updates will be sent out as we get them.</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you,</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
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<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img id="Picture_x0020_1" src="cid:image001.png@01D0B955.C9547AE0" alt="Description: AFDlogo" height="100" width="100"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Comic Sans MS"; color:#313131"> </span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Comic Sans MS"; color:#313131"> </span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Comic Sans MS"; color:#313131"> </span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Comic Sans MS"; color:#313131">FF Janet Kallus</span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Comic Sans MS"; color:#313131">Fire Communications</span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Comic Sans MS"; color:#313131">Austin Fire Department</span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Comic Sans MS"; color:#313131">5010 Old Manor Rd.</span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Comic Sans MS"; color:#313131">512-974-0405</span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Comic Sans MS"; color:#313131"> </span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Comic Sans MS"; color:#313131">Mailing address:</span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Comic Sans MS"; color:#313131">4201 Ed Bluestein Blvd.</span></p>
<p class="MsoNormal"><span style="font-size:9.0pt; font-family:"Comic Sans MS"; color:#313131">Austin, TX 78721</span><span style="font-size:12.0pt; font-family:"Times New Roman","serif"; color:#365F91"></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
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<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">All,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">VisiNET Browser is currently offline and the issue requires intervention from our Network Administrator team. After speaking with each agency the consensus is that, as of now, this problem is not critical enough for immediate escalation
and that further troubleshooting can resume once the Network Administrators arrive in the office at approximately 8:00am.
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<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal">Best regards,</p>
<p class="MsoNormal">Chad</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif"; color:navy">Chad Almaguer<br>
Business Systems Analyst Senior<br>
Public Safety Program Support – City of Austin<br>
Office: (512)974-0844 or Pager: (512)802-6743</span><span style="color:#1F497D"></span></p>
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