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<div>Events 2 & 3 could impact us directly. </div>
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<span style="font-family: 'Courier New';">o<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span>Non-Simulcast, “IR” tower sites affected by this outage are:<o:p></o:p></p>
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<span style="font-family: Wingdings;">§<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span>Creedmoor (southeast) and Honeycomb (northwest)<o:p></o:p></p>
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<span style="font-family: Wingdings;">§<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span>Collier (east) and Singleton Bend (west)<o:p></o:p></p>
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<span style="font-family: Wingdings;">§<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span>Bell Springs (southwest)</p>
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<div>These sites going off line could impact ESD01,ESD04, ESD08, ESD12 & ESD 14 if we get calls during the outage period and have any active calls on the edges of the county. Please work with techs on the floor if major calls are active. <br>
<br>
<div>William B. Brooks</div>
Sent from my iPad</div>
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Begin forwarded message:<br>
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<b>Subject:</b> <b>REMINDER *NOTICE!* GATRRS Scheduled Maintenance, 2/03/2014, 12:01 A.M. to 4:00 A.M.
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<div class="WordSection1">
<p class="MsoNormal"><b>*REMINDER* NOTICE OF PLANNED MAINTENANCE: </b>CORE ROUTER UPGRADE, REPLACE SITE NETWORK SWITCH EQUIPMENT, TALK GROUP SITE ACCESS PROFILE CHANGE.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="color:red">This notice was sent previously as part of a larger notice on 1/28. This is a reminder that maintenance continues this Monday morning from 12:01 a.m. to 4:00 a.m.<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>WHAT’S HAPPENING MONDAY (2/03) FROM 12:01 A.M. TO 4:00 A.M. (Sunday night into Monday morning): </b>CORE ROUTER UPGRADE AT CTECC; SYSTEM UPGRADE PREP WORK AT CERTAIN TOWER SITES; RESTRICTIONS SET ON CERTAIN TALK GROUPS FOR ACCESS TO
COUNTYWIDE SIMULCAST LAYER AND IR SITES.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>DESCRIPTION: TWO PREVIOUSLY-DESCRIBED EVENTS, <span style="color:red">
ONE NEW EVENT</span>.<o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><b><u>Event 1: Monday morning, 2/03/2014, 12:01 a.m. to 4:00 a.m.:</u></b> Core Router upgrade at GATRRS Master Site (CTECC).<b><o:p></o:p></b></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level2 lfo1">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->This work should not cause outages, however, there is a possibility of active calls on the following systems being momentarily dropped and/or processed during the switch to the redundant router:<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.5in;text-indent:-.25in;mso-list:l3 level3 lfo1">
<!--[if !supportLists]--><span style="font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->MRGDC<o:p></o:p></p>
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<!--[if !supportLists]--><span style="font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Austin Energy MCC-7500 dispatch consoles<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.5in;text-indent:-.25in;mso-list:l3 level3 lfo1">
<!--[if !supportLists]--><span style="font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Pflugerville MCC-7500 dispatch console<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.5in;text-indent:-.25in;mso-list:l3 level3 lfo1">
<!--[if !supportLists]--><span style="font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->DPS MCC-7500 dispatch consoles<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><b><u>Event 2: Monday morning, 2/03/2014, 12:01 a.m. to 4:00 a.m.:</u></b> Filler “IR” sites in outer parts of Travis County will be taken off-line while switch equipment is replaced. Five (5) IR sites will be powered off,
two at a time, while switches are changed out. Towers turned off at the same time will be on opposite ends of the county to minimize impact to field radios. Outages will last from 15 to 30 minutes per tower.<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level2 lfo1">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Taking the sites off-line (“site-off” condition) will prevent site-trunking events. In-car mobile radios and consolettes likely will not notice the change in coverage while these small, filler sites are off. Portable radios
nearby these towers may go out of range. <o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level2 lfo1">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Non-Simulcast, “IR” tower sites affected by this outage are:<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.5in;text-indent:-.25in;mso-list:l3 level3 lfo1">
<!--[if !supportLists]--><span style="font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Creedmoor (southeast) and Honeycomb (northwest)<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.5in;text-indent:-.25in;mso-list:l3 level3 lfo1">
<!--[if !supportLists]--><span style="font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Collier (east) and Singleton Bend (west)<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.5in;text-indent:-.25in;mso-list:l3 level3 lfo1">
<!--[if !supportLists]--><span style="font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Bell Springs (southwest)<b><o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo1"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><b><span style="color:red">Event 3 (NEW): </span>
<u>Monday morning, 2/03/2014, 12:01 a.m. to 4:00 a.m.:</u></b> Change one remaining “site access profile” in the system to restrict it to the Countywide simulcast layer and IR sites, so that upgrade work can proceed in February with minimal disruption to radios.<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level2 lfo1">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><b><span style="color:red">This change may cause some radios in the field to “bonk” and temporarily lose contact with dispatch.</span></b><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level2 lfo1">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><b><span style="color:red">Radios may be power-cycled (off/on) to force them to affiliate with the right simulcast layer.</span></b><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l3 level2 lfo1">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><b><span style="color:red">Wireless techs will be on the dispatch floor at CTECC, checking with agencies for any “hot traffic” before this change is made, and postponing work accordingly. They will also monitor dispatch centers
as the change takes effect to provide guidance for communicating the change with users in the field.</span></b><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>HOW WILL YOUR RADIO / CONSOLE / CONSOLETTE / CONTROL STATION BE AFFECTED?<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><b>Event 1:</b> Core router work should not cause issues with consoles or radios in the field, however, there is a possibility of active calls on the following systems being momentarily dropped and/or processed during the
switch to the redundant router:<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Austin Energy MCC-7500 dispatch consoles<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->DPS MCC-7500 dispatch consoles<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Pflugerville MCC-7500 dispatch console<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->MRGDC<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->All dispatchers should be prepared to use backup radios in the event of unexpected problems.<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Mobile data computers, cell phones, and pagers will not be affected.<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><b>Event 2:</b> If Event 1 causes unexpected problems, Event 2 (scheduled for the same night after Core Router work is completed) will be canceled and rescheduled for a later date.<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->IR filler sites, when turned off, may create gaps in portable radio coverage for users in the outer areas of Travis County.<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Mobile radios, which are more powerful than portables, should continue operating with no problems.<b><o:p></o:p></b></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->All dispatchers should be prepared to use backup radios in the event of unexpected problems.<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Mobile data computers, cell phones, and pagers will not be affected.<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><b><span style="color:red">Event 3:</span></b><span style="color:red">
</span>When site restrictions are set, radios in the field *<b>may</b>*<b> </b>bonk on the first push-to-talk and/or display “OUT OF RANGE” before affiliating to their assigned layer. Radios may be power-cycled to force this affiliation.<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><u>Portable and mobile radios may be power-cycled (off/on), after which they should behave normally.
<o:p></o:p></u></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><u>Consolettes and control stations used for alerting should be power-cycled to ensure they affiliate to the correct layer.
<o:p></o:p></u></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->All dispatchers should be prepared to use backup radios in the event of unexpected problems.<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<!--[if !supportLists]--><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Mobile data computers, cell phones, and pagers will not be affected.<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>WHO IS AFFECTED?<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo3"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Event 1 affects Austin, Travis County, and Middle Rio Grande customers (AE, DPS, Pflugerville, Middle Rio Grande).<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo3"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Events 2 and 3 affect users in Austin and Travis County.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>WHAT IS REQUIRED OF YOU?<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo3"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]--><u>ALL USERS, SYSTEMWIDE, SHOULD BE AWARE OF THESE SCHEDULED MAINTENANCE EVENTS AND BE READY TO RELY ON BACKUP RADIOS, MDC’S, CELL PHONES, AND PAGERS IN THE EVENT OF UNEXPECTED PROBLEMS.<o:p></o:p></u></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>PRIOR TO THE START OF THIS MAINTENANCE:<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo3"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->GATRRS Dispatch Operators (if available) will be contacted by the City of Austin Wireless Communication Services technician assigned to oversee the work. He will determine if there is a reason to postpone or suspend the scheduled
maintenance. <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo3"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->EXAMPLES of justification for calling off scheduled maintenance: Major inclement weather moving into the affected area, a multi-alarm fire in progress, or a law enforcement agency vehicle pursuit in progress. If the scheduled
maintenance procedure is called off, all affected dispatch centers (if available) will be notified of the cancellation.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>CONTACTS:<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->City of Austin Wireless Communication Services Division Master Site Engineer: Mike Pena, cell (512) 698-6575, desk (512) 974-0976, e-mail
<a href="mailto:mike.pena@austintexas.gov">mike.pena@austintexas.gov</a>. <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->City of Austin Wireless Main # (512) 927-3200, answered 24/7/365.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have questions about the planned maintenance or problems during the maintenance, please use either of the contacts listed above. If you need further assistance, please contact Gary Wilks or Chuck Brotherton at the telephone numbers
below, or by email. <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l4 level1 lfo5"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Gary Wilks, desk (512) 927-3229, cell (512) 848-4421, pager (512) 802-9330, email
<a href="mailto:gary.wilks@austintexas.gov">gary.wilks@austintexas.gov</a>. <o:p>
</o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l4 level1 lfo5"><!--[if !supportLists]--><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><!--[endif]-->Chuck Brotherton, desk (512) 927-3209, cell (512) 636-6825, pager (512) 802-9328, email
<a href="mailto:charles.brotherton@austintexas.gov">charles.brotherton@austintexas.gov</a>.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Chuck Brotherton</span></u></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">Manager, Wireless Communication Services Division<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">Communications and Technology Management</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">City of Austin</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">1006 Smith Road</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">Austin, TX 78721</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">phone: (512) 927-3209</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">cell: (512) 636-6825</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">pager: (512) 802-9328</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="mailto:charles.brotherton@austintexas.gov"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:blue">charles.brotherton@austintexas.gov</span></a></span><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif"">
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</blockquote>
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