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<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366">The maintenance on the Decker radio tower has been rescheduled from midnight to 4 AM on July 22<sup>nd</sup> . Fire dispatch will be the same crew that was working the first time around so they
should have a good understanding of how to proceed with this outage.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366">One of the big changes is they are taking several IR sites off-line so that nobody should become isolated due to site trunking. FCOM E will be available on the Bastrop system during this outage
which should help any crews working on the eastern edge of the county. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366">ESD02 will have PC alerting available during this outage. ESD11 & 12 as well as Station 401 will need to be contacted by radio or phone for dispatching. We will plan to use FTAC310 for alerting
of these crews. Dispatch should conduct a test with each of the effected stations after the tower is taken off line to assure they can still reach units by portable radio on FTAC310. I am most concerned about Station 401 and Station 1201 having reception.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366">If each affected station would contact fire dispatch on Sunday prior to 2100 hours and confirm with dispatch a landline number and a cell phone number that we may be able to reach the unit by
in the event it is necessary.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366">MDCs should be available throughout this period. You may send a “HIGH” priority message to “FIRE DISPATCH” should you need something and can’t contact us by radio. Making the message a high priority
increases the likelihood that it want be overlooked in our CAD mail box.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366">Fire dispatch doesn’t always answer our admin line when busy so consider dialing 911 and connecting to us that way if you have emergency communication and radios aren’t working. You are assured
to have someone answer your call in an emergency.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366">Janet Kallus will be on-call during this event. I am also available should any questions or concerns arise.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1F497D">Captain William B. Brooks<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">Austin Fire Department – 911/Communications<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:#993366"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Dispatch [mailto:dispatch-bounces@cafcatx.org]
<b>On Behalf Of </b>Jeffrey J Wittig<br>
<b>Sent:</b> Friday, July 19, 2013 11:30 AM<br>
<b>To:</b> CAFCA Comm Dist List (dispatch@cafcatx.org)<br>
<b>Subject:</b> [Dispatch] FW: **URGENT NOTICE** RESCHEDULED GATRRS Radio System Critical Maintenance, Sunday night into Monday morning<br>
<b>Importance:</b> High<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>URGENT NOTICE OF RESCHEDULED MAINTENANCE, GREATER AUSTIN-TRAVIS COUNTY REGIONAL RADIO SYSTEM (GATRRS).<o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b><span style="background:yellow;mso-highlight:yellow">MONDAY, JULY 22<sup>ND</sup>, 2013, 12:01 A.M. TO 4:00 A.M</span>. (This coming Sunday night into Monday morning).<o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>MUX TROUBLESHOOTING, DECKER PRIME SITE (AUSTIN-TRAVIS COUNTY).<o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>THIS MAINTENANCE WILL TAKE THE DECKER, COLLIER, LOST PINES, AND HOLMAN TOWERS OFF-LINE. AUSTIN FIRE EAST ALERT REPEATER WILL BE OFF-LINE FOR THE DURATION.<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>WHAT’S HAPPENING SUNDAY NIGHT INTO MONDAY MORNING: <o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in">1.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>Critical maintenance must be performed as soon as possible at the Decker prime site in Austin-Travis County. A MUX timing-and-control problem was discovered earlier this week. While it has not risen to the level of “emergency,” the criticality of the
problem requires we take the first, least-disruptive opportunity to perform this work.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">2.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>Troubleshooting at the Decker prime site will take that tower off-line (site will go dark).
<span style="background:yellow;mso-highlight:yellow">We will also turn off the Collier, Lost Pines, and Holman “filler” sites to avoid site-trunking conditions on those towers, which might cause radios to affiliate to them and lose contact with dispatch. Mobile
radios in eastern Travis County should stay affiliated to the wide-area simulcast network during this outage; some portable radios may experience coverage problems.</span>
<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">3.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>Austin Energy talk groups (which rely on the Lost Pines and Holman towers for coverage at their Fayette County power plant) will be given access to the Bastrop system for the duration.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">4.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span><span style="background:yellow;mso-highlight:yellow">Austin Fire’s East Alert repeater will be off-line during this maintenance. AFD/ESD station alerting through that repeater will be down. The FireCom East talk group will be added to the Bastrop system
for the duration to supplement coverage for east-side fire communications.</span><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">5.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>The backup link to Bastrop will be down during this maintenance. Bastrop’s primary link will remain up.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">6.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>Austin Energy’s Backup Center will remain active on redundant links.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>HOW WILL YOUR RADIO / CONSOLE / CONSOLETTE / CONTROL STATION BE AFFECTED?<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in">1.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span><span style="background:yellow;mso-highlight:yellow">Outage at Decker and Collier will reduce GATRRS coverage in eastern Travis County for ALL GATRRS customers in Austin/Travis.</span><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">2.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>Outage at Lost Pines (in Bastrop County) and Holman (in Fayette County) will reduce coverage for Austin Energy radios. This will be mitigated by providing AE talk groups temporary access to the Bastrop simulcast layer for continued wide-area coverage.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">3.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span><span style="background:yellow;mso-highlight:yellow">AFD East Alert repeater will be down; AFD/ESD station alerting from the East Alert repeater will not function. The FireCom East talk group will be added to the Bastrop layer for the duration of this
maintenance to supplement coverage for east-side fire communications.</span><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">4.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>The backup link for the Bastrop County radio system into the GATRRS master site will be down. The primary link will remain up. The Bastrop system should continue operating normally.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>ALL GATRRS DISPATCH CENTERS IN THE CAPCOG REGION SHOULD BE PREPARED TO USE BACKUP RADIOS DURING THIS MAINTENANCE PERIOD.
<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>WHO IS AFFECTED?<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in">1.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>All GATRRS customers in the CAPCOG region, particularly those in eastern Travis County, may be affected by the site-off conditions during this maintenance.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">2.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>GATRRS aircraft, especially <b>STAR Flight</b>, may be affected by the site-off conditions during this maintenance.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">3.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>Austin Fire’s East Alert repeater will be off-line during this maintenance.
<span style="background:yellow;mso-highlight:yellow">AFD/ESD station alerting from the East Alert repeater will be down.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>WHAT IS REQUIRED OF YOU?<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in">1.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span><span style="background:yellow;mso-highlight:yellow">AFD must use alternate means to contact East Alert stations during this maintenance. Though the FireCom East talk group will be added to the Bastrop layer for the duration, radio alerting for all east-side
ESD stations is not assured.</span><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">2.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span><span style="background:yellow;mso-highlight:yellow">All customers should be prepared to use mobile date computers, cell phones, and pagers to stay in touch with dispatch and units in the field.</span><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">3.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>Reduced coverage due to site-off conditions at Decker, Collier, Lost Pines, and Holman will be most noticeable on portable radios. Mobile radios should maintain connection with the wide-area simulcast GATRRS network. All users should be aware that this
maintenance is occurring and take necessary steps to stay in touch with dispatch.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in">4.<span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span><span style="background:yellow;mso-highlight:yellow">Radios that become isolated (stuck) on a tower in the case of unforeseen “site-trunking” events may be power-cycled to force them to seek the wide-area radio network.</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>PRIOR TO THE START OF THIS MAINTENANCE:<o:p></o:p></b></p>
<p class="MsoNormal">Austin/Travis, Bastrop, Caldwell-Lockhart, and Williamson County dispatch operators (if available) will be contacted to determine if there is a reason to postpone or suspend the scheduled maintenance. EXAMPLES of justification for calling
off scheduled maintenance include: Major serious weather moving into the affected area; a multi-alarm fire in progress; a law enforcement agency vehicle pursuit in progress. If the scheduled maintenance procedure is called off, all affected dispatch centers
(if available) will be notified of the cancellation.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>CONTACTS:<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>City of Austin Wireless Communication Services Division Master Site Engineer: Mike Pena, cell (512) 698-6575, desk (512) 974-0976, e-mail
<a href="mailto:mike.pena@austintexas.gov">mike.pena@austintexas.gov</a>. <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>City of Austin Wireless Main # (512) 927-3200, answered 24/7/365. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have questions about the planned maintenance or problems during the maintenance, please use either of the contacts listed above. If you need further assistance, please contact Gary Wilks or Chuck Brotherton at the telephone numbers
below, or by email. <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>Gary Wilks, desk (512) 927-3229, cell (512) 848-4421, pager (512) 802-9330, email
<a href="mailto:gary.wilks@austintexas.gov">gary.wilks@austintexas.gov</a>. <o:p>
</o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span>Chuck Brotherton, desk (512) 927-3209, cell (512) 636-6825, pager (512) 802-9328, email
<a href="mailto:charles.brotherton@austintexas.gov">charles.brotherton@austintexas.gov</a>.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Chuck Brotherton</span></u></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">Manager, Wireless Communication Services Division<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">Communications and Technology Management</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">City of Austin</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">1006 Smith Road</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">Austin, TX 78721</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">phone: (512) 927-3209</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">cell: (512) 636-6825</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">pager: (512) 802-9328</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="mailto:charles.brotherton@austintexas.gov"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif"">charles.brotherton@austintexas.gov</span></a></span><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif"">
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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