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<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Pushed send to soon the first time.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">This outage starting tonight at midnight and running into the early morning will have a negative effect on fire communications on the east side of town and the county. Read the information below
carefully.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><img width="750" height="848" id="Picture_x0020_1" src="cid:image001.png@01CE82CB.DD287070"><span style="font-size:12.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:14.0pt;color:#1F497D">Captain William B. Brooks<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">Austin Fire Department – 911/Communications<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Brotherton, Charles
<br>
<b>Sent:</b> Wednesday, July 17, 2013 7:43 AM<br>
<b>To:</b> Brotherton, Charles<br>
<b>Cc:</b> Wilks, Gary; Allen, Gary; Pena, Mike; Farries, David; Schmidt, Dustin; Langley, Joe; Jim.Sullivan@motorolasolutions.com; 'Vitone Joe-EJV001'; 'ELDRED BARBARA-CGNG20 (B.Eldred@motorolasolutions.com)'; 'Beckerson, Carl'; 'Cleveland, Matt'; Boyds, Mark;
Cassard, Clay<br>
<b>Subject:</b> **URGENT NOTICE** GATRRS Radio System Critical Maintenance, Tonight<br>
<b>Importance:</b> High<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>URGENT NOTICE OF SCHEDULED MAINTENANCE, GREATER AUSTIN-TRAVIS COUNTY REGIONAL RADIO SYSTEM (GATRRS).<o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>THURSDAY, JULY 18TH , 2013, 12:01 A.M. TO 4:00 A.M. (Tonight – Wednesday night – into Thursday morning).<o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>MUX TROUBLESHOOTING, DECKER PRIME SITE (AUSTIN-TRAVIS COUNTY).<o:p></o:p></b></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><b>THIS MAINTENANCE WILL TAKE THE DECKER TOWER OFF-LINE AND PUT EAST-SIDE AUSTIN-TRAVIS TOWERS INTO SITE TRUNKING. AUSTIN FIRE EAST ALERT REPEATER WILL BE OFF-LINE FOR THE DURATION.<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>WHAT’S HAPPENING THIS COMING WEDNESDAY (TOMORROW) NIGHT INTO THURSDAY MORNING:
<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Critical maintenance must be performed as soon as possible at the Decker prime site in Austin-Travis County. A MUX timing-and-control problem was discovered yesterday. While it has not risen to the level of “emergency,” the criticality
of the problem requires we take the first, <u>least-disruptive</u> opportunity to perform this work.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo2"><![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">Troubleshooting at the Decker prime site will take that tower off-line (site will go dark) and create site-trunking events on Collier, Lost Pines, and Holman tower sites.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo2"><![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">Austin Fire’s East Alert base station will be off-line during this maintenance. Station alerting to east-side Travis County ESD’s will be down.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>The back up link to Bastrop will be down during this maintenance. (Bastrop’s primary link will remain up.)<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l3 level1 lfo2"><![if !supportLists]><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Austin Energy’s Backup Center (AE BUC) will remain active on redundant links.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>HOW WILL YOUR RADIO / CONSOLE / CONSOLETTE / CONTROL STATION BE AFFECTED?<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo4"><![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">Outage at Decker will reduce GATRRS coverage in eastern Travis County for ALL GATRRS customers in Austin/Travis.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo4"><![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">Site trunking at the Collier tower (located at TCSO East Command) may isolate radios on that tower, causing them to lose touch with dispatch during the maintenance.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo4"><![if !supportLists]><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Site trunking at Lost Pines and Holman (in Bastrop and Fayette Counties, primarily serving Austin Energy) may isolate radios on those towers, causing them to lose touch with dispatch.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo4"><![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">4.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><u><span style="background:yellow;mso-highlight:yellow">AFD East Alert</span></u><span style="background:yellow;mso-highlight:yellow"> repeater will be down; station alerting to ESD’s from the East Alert repeater will not function.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l2 level1 lfo4"><![if !supportLists]><span style="mso-list:Ignore">5.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>The backup link for the Bastrop County radio system into the GATRRS master site will be down. The primary link will remain up. The Bastrop system should continue operating normally.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>ALL GATRRS DISPATCH CENTERS IN THE CAPCOG REGION SHOULD BE PREPARED TO USE BACKUP RADIOS DURING THIS MAINTENANCE PERIOD.
<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>WHO IS AFFECTED?<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo6"><![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">All GATRRS customers in the CAPCOG region, particularly those in eastern Travis County, may be affected by the site-trunking and site-off events.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo6"><![if !supportLists]><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>GATRRS aircraft, especially <b>STAR Flight</b>, may be affected by the site-trunking events.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo6"><![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">Austin Fire’s East Alert repeater will be off-line during this maintenance. AFD station alerting from the East Alert repeater will be down.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>WHAT IS REQUIRED OF YOU?<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l5 level1 lfo8"><![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">AFD must use alternate means to contact East Alert stations during this maintenance.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l5 level1 lfo8"><![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">All customers should be prepared to use mobile date computers, cell phones, and pagers to stay in touch with dispatch and units in the field.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l5 level1 lfo8"><![if !supportLists]><span style="background:yellow;mso-highlight:yellow"><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="background:yellow;mso-highlight:yellow">Radios that become isolated (stuck) on a tower in site-trunking may be power-cycled to force them to seek the wide-area radio network.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>PRIOR TO THE START OF THIS MAINTENANCE:<o:p></o:p></b></p>
<p class="MsoNormal">Austin/Travis, Bastrop, Caldwell-Lockhart, and Williamson County dispatch operators (if available) will be contacted to determine if there is a reason to postpone or suspend the scheduled maintenance. EXAMPLES of justification for calling
off scheduled maintenance include: Major serious weather moving into the affected area; a multi-alarm fire in progress; a law enforcement agency vehicle pursuit in progress. If the scheduled maintenance procedure is called off, all affected dispatch centers
(if available) will be notified of the cancellation.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>CONTACTS:<o:p></o:p></b></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l4 level1 lfo10"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>City of Austin Wireless Communication Services Division Master Site Engineer: Mike Pena, cell (512) 698-6575, desk (512) 974-0976, e-mail
<a href="mailto:mike.pena@austintexas.gov">mike.pena@austintexas.gov</a>. <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l4 level1 lfo10"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>City of Austin Wireless Main # (512) 927-3200, answered 24/7/365.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have questions about the planned maintenance or problems during the maintenance, please use either of the contacts listed above. If you need further assistance, please contact Gary Wilks or Chuck Brotherton at the telephone numbers
below, or by email. <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo12"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Gary Wilks, desk (512) 927-3229, cell (512) 848-4421, pager (512) 802-9330, email
<a href="mailto:gary.wilks@austintexas.gov">gary.wilks@austintexas.gov</a>. <o:p>
</o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo12"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Chuck Brotherton, desk (512) 927-3209, cell (512) 636-6825, pager (512) 802-9328, email
<a href="mailto:charles.brotherton@austintexas.gov">charles.brotherton@austintexas.gov</a>.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Chuck Brotherton</span></u></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">Manager, Wireless Communication Services Division<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">Communications and Technology Management</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">City of Austin</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">1006 Smith Road</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">Austin, TX 78721</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">phone: (512) 927-3209</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">cell: (512) 636-6825</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif";color:maroon">pager: (512) 802-9328</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><a href="mailto:charles.brotherton@austintexas.gov"><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif"">charles.brotherton@austintexas.gov</span></a></span><span style="font-size:7.5pt;font-family:"Tahoma","sans-serif"">
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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