[Dispatch] MDC going to Lock Screen ***Update***

[Chelf, Andrew]

08-31-24: An update was pushed late yesterday to all computers which has corrected the issue.




Battalion Chief Andrew Chelf

Austin Fire Department Communications

512-974-0401 (W)

512-415-9144 (C)

________________________________
From: Chelf, Andrew
Sent: Friday, August 30, 2024 11:48:02 AM
To: Dispatch at cafcatx.org <dispatch at cafcatx.org>
Cc: Fire All Operations BC <FireAllOperationsBC at austintexas.gov>
Subject: MDC going to Lock Screen


Fire Communications has been made aware that several MDC's have gone to the lock screen after 15 minutes. The technology group that manages permission for the MDC’s is researching to determine why this is occurring.



If you have any issues, provide me with the computer name so I we can pull the logs on the device to assist with a resolution.



AFD BC’s shall be the information collection point for issues in their Battalion. You can then forward me the info instead of me getting it from each station.



Entering the password should restore access.



[cid:image001.png at 01DAFAD1.EFEF7ED0]

Andrew Chelf

Battalion Chief - Fire Communications

Austin Fire Department

512-974-0401 | cell: 512-415-9144

andrew.chelf at austintexas.gov<mailto:andrew.chelf at austintexas.gov>




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