[Dispatch] GATRRS Maintenance

[Fire Communications Calendar]

WHAT'S HAPPENING: Starting Monday, December 12th, 10:00AM - through - Friday, December 16th, 03:00PM


  *   Personnel will be performing optimization measurements at the following sites: Singleton Bend, UT PMA, CTECC and Honeycomb.

How does this affect users?


·       Site disruptions from 10:00AM to 3:00PM with expected coverage impacts to the sites specified below:

o   Monday, December 12th - Singleton Bend site

§  Expected radio coverage impact of 4 hours within the maintenance window in West Travis County.

o   Tuesday, December 13th - UT PMA site

§  Expected radio coverage impact of 4 hours within the maintenance window in Central Austin.

o   Wednesday, December 14th - CTECC site

§  Expected radio coverage impact of 4 hours within the maintenance window in East Austin.

o   Thursday December 15th - CTECC - (if needed)

§  Expected radio coverage impact of 4 hours within the maintenance window in East Austin.

o   Friday, December 16th - Honeycomb site

§  Expected radio coverage impact of 4 hours within the maintenance window in Northwest Travis County.

Why are we doing this?


  *   This work is being performed for system optimization.

What's required of me?


  *   Prior to the start of this maintenance, you should advise your agency radio users who are operating within the affected areas that they may encounter problems communicating with dispatch and / or other radio users.

How do I get technical support?

If you have questions about this activity or need assistance while the maintenance is occurring, please contact:


  *   City of Austin Wireless Communication Services Division:
     *   City of Austin Wireless Main # (512) 972-3200, answered 24/7/365
o   Dustin Schmidt, cell (737) 224-3249, desk (512) 972-3249, email dustin.schmidt at austintexas.gov<mailto:dustin.schmidt at austintexas.gov>
o   Hector Hernandez, cell (737) 224-0753, desk (512) 974-0339, email hector.hernandez at austintexas.gov<mailto:hector.hernandez at austintexas.gov>

If you need further assistance, please use one of the following contacts:
o   Saul Silva, desk (512) 972-3251, cell (512) 217-3600, email saul.silva at austintexas.gov<mailto:saul.silva at austintexas.gov>
o   David Farries, desk (512) 972-3237, cell (737) 224-3237, email david.farries at austintexas.gov<mailto:david.farries at austintexas.gov>
o   Pushpa Srinivasa, desk (512) 972-3209, cell (737) 224-3209, email pushpa.srinivasa at austintexas.gov<mailto:pushpa.srinivasa at austintexas.gov>

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