[Dispatch] ***MDC's Offline*** CAD UPGRADE-- Monday May 11th from 7am-12pm.
Chelf, Andrew
Andrew.Chelf at austintexas.gov
Mon May 4 12:06:46 EDT 2020
CAD UPGRADE-- Monday May 11th from 7am-12pm.
A-Shift to B-Shift
What you need to know:
1. MDC's will NOT be working.
a. All MDC's need to be powered off at 7am. Don't forget Brush Trucks and Reserve apparatus.
b. During the time MDC's are down, all status will be by radio.
2. Station Alerting will be working.
3. Paging through CAD and Active 911 will be offline.
4. RMS and ESO/FH will be offline. Incidents will be pushed to these interfaces when the upgrade is completed.
5. ** Non-Ops Divisions can complete the upgrade steps below after 1pm and are not required to monitor the radio.
What you need to do:
7am
1. Power off all MDC's
2. Have 1 radio monitor FTAC 201/202. Dispatch will broadcast CAD UPGRADE INFO on these channels
i. City--FTAC 201
ii. County--FTAC 202
If you have questions you can reach Dispatch on these channels.
TIME UNKOWN
1. Power on your MDC when directed by Dispatch and accept updates. When all updates have been accepted you will be looking for Version 5.839.71.2(see below)
2. The upgrade process is completed for your unit when the MDC displays the version 5.839.71.2. You can discontinue monitoring the radio when your upgrade is complete.
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