[Dispatch] CAD UPGRADE INSTRUCTIONS---JUNE 6th 2017

[Chelf, Andrew]

CAD UPGRADE-- Tuesday June 6th from 7am-1pm. -- B-Shift into C-Shift at Noon


What you need to know:

1.   MDC's will be working except for approximately 1 hour at the end of the upgrade. You will be told via radio (see below) when MDC's are down.

a.   When directed by Dispatch units will need to logoff and restart their MDC.

b.   During the time MDC's are down, all status will be by radio.

2.   Station Alerting will be working.

3.   Paging through CAD and Active 911 will be offline.

4.   RMS and Zoll will be offline. Incidents will be pushed to these interfaces when the upgrade is completed.

5.   ** Non-Ops Divisions can complete the upgrade steps below after 1145am and are not required to monitor the radio.


What you need to do:
          830am



1.   Have 1 radio monitor FTAC 201/202. Dispatch will broadcast CAD UPGRADE INFO on these channels

                             i.        City--FTAC 201

                            ii.        County--FTAC 202

If you have questions you can reach Dispatch on these channels.



2.   Power off the MDC when directed by Dispatch.

3.   Power on your MDC when directed by Dispatch and accept updates. When all updates have been accepted you will be looking for Version 5.737.54(see below)
                                               [cid:image001.png at 01D2DACA.04470D60]

4.   The upgrade process is completed when the MDC displays the version listed above. Units can discontinue monitoring the radio and return to normal operations.

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